Travel to New York

A client called and wrote in that he need help planning a trip to USA. He plans to spend about 2 weeks in Los Angeles, California. He will be doing a research project for his thesis but would also like to take a trip and visit few other places in Los Angeles area. He needs to find out best deal for non-stop flights, an itinerary, reservations for places to stay (hotels, personal homes, small quaint accommodations,) and any other help to make the trip a successful one apart from his thesis work.

The client sounds to be a soft-spoken person and a highly educated person. He sounded very professional which left me thinking if I could ever have a quality of his professionalism to attract or be admired by another person in a quick moment. One of his colleagues has introduced him to IWAP personal assistant services. He called and spoke briefly to me wanting to know what all that we could do for the clients regarding the task request. I have confidently told the tasks that I have done:

• Travel & Restaurant booking
• Calendar Management
• Property research and analysis for London area
• Proof-reading & presentations
• MS Office support on word / power point & excel documents
• Data entry
• Tele marketing
• Web-based marketing & blog marketing
• Transcription of Office dictation.
  

Convincingly he said that he will write to us with his task request and ended the call. A short while later, he wrote in with his task request details, which made the task lot easier as we do not have to call or send him any mail to confirm or clarify anything.

Traveling places on a Holiday

Past few days have been engaged with tasks request from the clients of Russian, Indian and Australian nationals who would like to go on a holiday to different parts of the world. They’d requested to find out the procedure of applying for tourist visa for six different countries and then was again requested for some sightseeing/tourist attractions in the United States and Canada. It has been a lot learning particularly the tourist attractions in the United States and Canada, where I was also requested to please check out the prices of hiring a PC Van (portable home) in Canada.

On completion of these tasks came a number of tasks from the same clients. They had requested to find out the tourist attractions in Paris, Dubai, Prague, and Salvador. At the meantime, they had also requested that I check out prices on cheap flight tickets and hotel booking for all these cities and countries including the United States and Canada.

These tasks request were made huger as the clients have two traveling dates, which they would have to decide on one at little later. Yet, their requests were such that I check out the cheap flight tickets and hotel booking and availability for two separate dates.

These tasks requests was not the toughest of all the tasks that I have done as an IWAP PA but these tasks requests certainly is the biggest of all the tasks. (Size wise, king of all tasks!)

Canada Sight Seeing on a VC Portable Home?

After a great weekend, came Monday when I was greeted by clients through an email that the task request I have done for them were very helpful and indeed the clients are happy about my work. These clients of Russian, Indian and Australian nationals have requested for tourist visa application process for 6 countries and USA sight seeing.

Clients’ satisfaction is shown with another task request to find out and suggest places/attractions to visit in Canada. They have also requested to find out the prices for hiring a VC portable home for a week’s time while in Canada and would like to know if that would be affordable, convenient for 3 people and secured. One of the clients of 3 seems to be suggesting about the portable home while the 2 others seems to have come up few questions, which they could not answered among themselves because of their busy schedules.

Finding out and suggesting places/attractions to visit in Canada was just another task request. However, the request to find out the prices of hiring a portable home was anew to me. I approached one of my colleagues Yana about this request and was very eased to know that she has worked on the same task. Yana has all the information e.g. website address, email address, physical address and contact details etc for VC portable homes. I did not do lot of researches for the same. This request has been made a lot easier by Yana. I checked in for the preferred dates, called few people to get the best deal, compared prices, and quoted different prices and features/amenities for VC portable home.

I could surprise the CRM (Customer Relationship Manager) in London, UK with the help of Yana on the approach of this task request and time taken to complete the task.

Sight Seeing in the US.

Few days after the task on tourist visa for Russian, Indian, and Australian nationals was done, a task request from the same client came again with a request to find out and suggest attractions to visit in the USA.

This was a huge task, as the clients have not mentioned any particular city as they could be visiting any city of the US, which could be most tourists attractive. I was lost for some moment in this huge task, wandered imaginatively in the streets of the US and drown on seas that surrounds. A country like the US where it has over 50 states and over hundreds of cities, there will be thousand of places to visit, how do I go about this task request, I complaint. However, I realized that it won’t be any wiser of me to keep complaining about this task request.

I did a lot of research on tourist attractions for the United States as to which city or place tourist most preferred visiting. Indeed, there are thousands of places to visit yet I have narrowed down to only few cities going by the surveys “a must see or visit cities in the US for tourists” as the clients have mentioned that their stay in the US will not be more than 10 days as they intend and have programmed to visit several other countries.

Tourist Visa

A Russian passport holder resident in the UK called in with a task request to find out the procedure of getting a tourist visa. She along with two of her friends of different nationals would be traveling to different parts of the world as a tourist. They are all UK residents and hold passport of their respective country.

She requested to find out the procedure of getting a tourist visa for a Russian, an Indian, and an Australian national respectively. She’d mentioned that they intend to visit

• France
• Czech republic
• UAE (Dubai)
• USA
• Canada
• Brazil

I was surprised and asked myself if all the time that god has made will be just traveled away holidaying. But quick to come to back to my sense that who cares if they have worked enough in their own given time. The task was not the toughest of all the tasks; however, this task has taken more time than desired by the CRM (Customer Relationship Manager) in UK. CRM complaint about the efficiency of time taken on the task, yet I have my own good reason as I compiled all the information that will find helpful to the clients as visa applicants and as tourist.

As long as it takes to get a visa, likewise this task has also taken away some quick moments of my time. Getting a visa is worth waiting, so as finishing the task as desired by clients was worth time taken.

Overview of UK Property Market.

Lisa has come back after a couple of days off from work due to some personal reason. Not long after she has occupied her work place, a client called in for a task request who have heard about IwantaPA service through his friend. He is a property investor in UK.

The client requested IwantaPA Lisa to find out:

• the overview of UK property market
• property hot spot areas
• property poor performing regions/areas
• highest priced areas
• areas of highest volume of property sales
• statistic of annual increase in property value
• monthly price change
• quarterly price change and
• last year price change on properties.

Lisa has never wondered that gathering all this information would be tough. Once she practically began with the task request, she then realized that the client’s money would be worthier paying for the task request.

Sitting next to Lisa while she was working on this task request has made me understand that she’s given her all for this task for some given time, overpowering many frustrations when she couldn’t find desired information. Seeing all her hard work, put in for this task will make one appreciate her ways……….

Holiday in Dubai!

Yesterday been a tough day as two of my colleagues were not around and the workloads been numerous.

Mr. Carl a client from London, have heard lot about Dubai and have planned for a week long holiday in Dubai. Mr. Carl called in at IwantaPA Ltd contact centre for a task request to find out the cheapest flight to Dubai from London for 2 people. He also requested to find out some hotels for 2 adults with a sea view room and a tour itinerary for 7 days.

I do love to holiday and go places provided I have enough funds. This task request is of no difference to my personal interest and I have done my best to provide enough information to this task request. Preparing the tour itinerary was interesting, when I pictured myself that I am there. This is how I make my work interesting! Might work for you too.

Have not heard from Mr. Carl about the task request that I have done however, I believe that he’d be happy with the task. The CRM (Customer Relationship Manager) in UK did also find it good and informative.

Chambers of commerce

A client called in with a task request to find out contact details for chambers of commerce in southeast England. He was interested in the contact details of chambers of commerce in some major cities in southeast England.

Although, it took me some time to compile all the contact details of the chambers of commerce in southeast England, as I could not find a directory of chambers of commerce in England, however the task request was nicely presented to be appreciated. I have never thought that there could be so many chambers of commerce in southeast England alone. I have provided all the contact details i.e. name and address of the chambers of commerce, telephone nos. fax no. email address and the website of the chambers of commerce. In many cases, I have even provided the names of the administrative authorities of the chambers of commerce.

This task request result was highly appreciated by the client and Customer Relationship Manager (CRM) in UK. You have provided exactly the information I was looking for….. The client wrote back.

IWAP welcomes computer professional

Come August, IWAP has a new member to the family. Bhim, a computer professional have joined the IWAP team. As a person, Bhim is a soft spoken, work centric and a very humble human being. IWAP welcomes and is glad to have him in the family. He will be in charged of all works related to DTP. All my colleagues and I are happy by the vision that all presentation works will now be taken care by a professional, thus making the task request from the clients less burdensome.

There have been time when I and my colleagues thought that the clients' task request were nicely done, however, before the task request is being sent off to the clients our CRM (customer relationship managers) in UK thoroughly looks into the task result and sometimes found unsatisfactory about our presentation and needs to be reworked. This has made my colleagues and me crazy quite a time.

Who would not wish to know everything under the sun? Regrettably no one born to this world (will be born…) knows everything that is under the sun. I am not different, I complaint for a computer professional for presentation.

Building Insurance

Indeed, a PA or any interested individuals work would have been much easier had there been just a few set of questions to be filled in an insurance websites to get a quote for a building insurance.

Ms. Lisa got a task request from a client to find out the best building insurance quote for his home in Walthamstow, E17 area. I remembered that I have done a similar task and I was not hesitating to say to Lisa to call or email the client before the task request could proceed any further. I downloaded a bundle of questions that needs to be answered or responded by the client. Lisa was apprehensive if the client could be little unhappy answering or responding to the set of questions to get a correct quote for his building insurance. Despite of her apprehensiveness, right information needs to be provided and quality cannot be compromised.

Although, this task seems challenging to Lisa, she knows what to do from here on. She did her best to make sure that the task was done better then as expected by the client.

However, Lisa seems to be complaining that this task request has taken lot of her time.

BMW 7 Series Saloon Servicing.

A client wrote.

I need my BMW 7 series saloon fully serviced, therefore I require you to provide me with a quote of the price, a description of the service, and the postcode to where I can obtain the cheapest service.

Ms. Yana worked on this task request. She was quick to realize that she can just drive a car, and know nothing about car maintenance and servicing. She was very smart to quiz her colleagues who she thought could be knowledgeable for the task. Without taking much time, she began calling different service centres in and around the postcode provided by the client. She obtained the quote from different service centres for oil servicing, inspection 1 and inspection 2 and provided the cheapest deal along with the road directions to the service centre.

I was not surprised to know that Ms. Yana received a very happy note from the client for the task that she has done. Had not been her smartness in handling the task and her colleagues around, I’d love to see her scratching her head.

Company dissolution

A client (company director) called in to find out the process of voluntarily dissolving a company. I was tempted to ask and eager to know why was the company dissolving? However, I could not gather enough courage to call the client and ask him, why did he want to know the process of company dissolution? To find out the process of voluntarily dissolving a company was more then enough to answer for a PA to do the task requested accordingly.

I’d say to myself, just stop functioning the company, inform the employees of the company that the company will no longer be functional and pay the employees whatever the amount the company owes to the employees.

I have never thought that there existed a procedure of dissolving a company. My thoughts proved me wrong as there is a very organized way of dissolving a company in UK from the companies house.

I did thoroughly look into all the procedures of voluntarily dissolving a company and responded my client for the same. There are different types of dissolution of a company in different parts of UK.

Ummh! This was another challenging task and another challenging day.